Shipping policy

Last Updated: July 20, 2025

Welcome to Bang Bang Vintage Stores (bangbangvintagestores.com). This Shipping Policy outlines our shipping process for products purchased through our Grailed store (www.grailed.com) as the seller. All shipments originate from Malaysia. Our website serves as a curated directory linking to these products, and we handle all shipping directly.

1. Shipping Overview

•  We are the seller on Grailed and manage shipping for all purchases made through our listings.

•  All orders are shipped from Malaysia.

2. Shipping Methods and Carriers

•  We exclusively use DHL Express for all shipping to ensure your orders are handled with care and delivered promptly.

3. Shipping Locations

•  We ship from Malaysia to Malaysia and select international destinations. Check your Grailed cart or our website during checkout to confirm delivery to your location.

4. Processing Time

•  Orders are processed and shipped the next business day after purchase on Grailed.

•  Orders placed on weekends or public holidays in Malaysia will be processed on the following business day.

5. Shipping Times

•  Delivery times vary by location. Domestic orders within Malaysia typically arrive in 1-3 business days via DHL Express.

•  International shipping times, originating from Malaysia, generally range from 2-5 business days depending on the destination.

6. Shipping Costs

•  Shipping costs are calculated at checkout on Grailed, based on order weight and delivery location. We strive to offer competitive DHL Express rates.

7. Tracking Your Order

•  Once your order ships, you will receive a confirmation email from Grailed with a tracking number. Use this to monitor your shipment on the DHL Express website.

8. Customs and Duties

•  For international orders shipped from Malaysia, customs duties and taxes may apply per your country’s regulations. These are your responsibility and not included in shipping costs.

9. Contact Us

•  For shipping inquiries or issues, reach us at WhatsApp +60 182293327 or email bangbangvintagestores@gmail.com.

•  Visit our physical stores at REXKL or Sungei Wang Plaza, Kuala Lumpur, for further assistance.

10. Policy Updates

•  We may update this policy by posting changes here. Your continued purchases via Grailed constitute acceptance of the updated terms.

Thank you for choosing Bang Bang Vintage Stores. We appreciate your support!