FAQ

We aim to respond to all inquiries within 24-48 business hours.

Frequently Asked Questions (FAQ)

1. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our carrier’s website.

2. How long does shipping take?
Shipping times depend on your location and the shipping method selected at checkout. Typically, orders are processed within 2-3 business days. Delivery times will vary based on your location.

3. What if I receive a damaged or incorrect item?
If you received a damaged or incorrect item, please contact us immediately at bangbangvintagestores@gmail.com. Include your order number and a brief description of the issue, and we’ll resolve it as quickly as possible.

4. Can I cancel or modify my order?
Unfortunately, once an order is placed, we are unable to cancel or modify it. Please double-check your cart and information before completing your purchase.

5. What is your return policy?
We have a no-return or refund policy. All sales are final, and items are sold as-is. For more information, please refer to our Return Policy.

Shipping Information
We offer both domestic and international shipping. Please note that shipping costs will vary depending on your location and the size/weight of your order.

For more details about shipping rates and estimated delivery times, please visit our Shipping Policy.

Secure Payments
Your security is important to us. We accept a wide variety of secure payment methods, including:

• Visa
• MasterCard
• PayPal
• FPX
• GrabPay
• TNG

All payments are securely processed using the latest encryption technologies.

Get in Touch
If you haven’t found the answer you’re looking for, please don’t hesitate to get in touch with our customer support team. We’re here to help and will respond as quickly as possible.

Email: bangbangvintagestores@gmail.com
Business Hours: Monday – Sunday, 12 PM – 9 PM (Your Local Time)